Refund Policy

At TechResolve, we are committed to ensuring customer satisfaction with our hosting services. However, if you are not satisfied with the service for any reason, we offer a transparent and clear refund policy.

1. Refund Period

We provide a flexible trial period for refunds as follows:

• Shared Hosting Services: Customers can request a full refund within the first 30 days of purchase.
• Other Services: The refund period may vary depending on the type of service. Please review the service details for specific terms.

2. Eligibility Criteria for Refunds

To be eligible for a refund, the following conditions must be met:

• The refund request is made within the stated refund period.
• No violations of the acceptable use policy or terms of service.
• Refunds do not cover additional services such as domain registration fees or non-refundable services.

3. Exceptions

Some cases may not qualify for a refund:

• Custom services or special customization requests.
• Violation of usage policies or service abuse.
• Domain registration or renewal fees (including free domains included in packages).

4. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team via email: support@techresolve.host.
• Provide order details, including the order number and the reason for the refund request.
• Our team will review your request and respond within 5 business days.

5. Refund Process

Upon approval of the refund request:

• The amount paid will be refunded using the original payment method.
• The process may take between 5 to 10 business days, depending on the bank or service provider.

6. Updates to the Refund Policy

We may update this refund policy from time to time. Any changes will be published on this page with an updated "Last Modified" date.

7. Contact Us

For inquiries or questions regarding the refund policy, please contact us via email at: support@techresolve.host or visit our Contact Us page.

Last Modified: 19-12-2024.